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Symptoma – Terms and Conditions/EULA

Effective Date: July 23, 2025
Last Updated: November 13, 2025
Current Version: 1.1

1. Ownership and Contact

This application ("Symptoma") is owned by:

2. Nature and Purpose of the Service

Symptoma is a text-based medical support app powered by artificial intelligence (AI). It provides general guidance about health symptoms entered by users. The AI engine is powered by OpenAI's API (e.g., ChatGPT) and operates without human medical review.

Third-Party Services:

Important:

⚠️ Important: Symptoma does not provide medical diagnoses, prescriptions, or professional healthcare services. It is not a substitute for in-person consultations with a licensed medical professional. In the event of an emergency, users must contact local emergency services immediately.

3. Conditions of Use

By using this app, users agree to the following conditions:

4. Service Limitations

Symptoma uses AI to generate medical responses based on user-submitted symptoms. Responses are automatically generated and not validated by licensed professionals.

Content is for informational purposes only and should not be used to initiate, change, or stop any treatment.

Users are solely responsible for how they use this information and should consult a licensed healthcare professional for medical decisions.

5. Subscriptions and Pricing

5.1 Trial Period

All new users receive a 3-day free trial with access to all premium features, including unlimited AI sessions.

If not canceled during the trial period, the subscription automatically renews into a paid monthly plan.

Users may cancel before the end of the trial to avoid being charged.

5.2 Subscription Types

Monthly Plan: Unlocks full access to AI chatbot sessions and premium features.

There are currently no other subscription tiers. Any changes will be communicated via the app.

5.3 Subscription Periods

Pricing is shown in local currency and includes applicable taxes/VAT.

5.4 Payment and Renewal

All payments are securely handled through Apple or Google In-App Purchases.

Your Apple ID or Google Account will be charged upon confirmation.

Subscriptions automatically renew unless canceled at least 24 hours before the end of the billing period.

You may manage or cancel your subscription from your device:

If canceled, you retain access to premium features until the end of the current billing cycle or trial.

5.5 Upgrading and Downgrading

Symptoma currently offers a single subscription tier.

If new plans are introduced, users who upgrade will gain immediate access to new features.

Downgrades take effect after the current billing cycle ends.

No refunds or partial credits are offered for unused time.

5.6 Restore Purchases

Subscriptions can be restored across devices using the same Apple ID or Google account via the "Restore Purchase" button in the app settings or paywall. Restoration is subject to Apple/Google policies and requires an active internet connection.

6. Prohibited Uses

Users agree not to:

7. Intellectual Property

All content, app features, UI elements, and source code are the intellectual property of Panther Inversions 2016 SLU or its licensors, including OpenAI. Unauthorized use, distribution, or reproduction is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Panther Inversions 2016 SLU is not liable for:

Use of the app is entirely at your own risk.

9. Data Protection

Symptoma processes user-entered text (symptoms and health information) to provide AI-powered responses. This data:

Symptoma does not collect personally identifiable information (PII) such as names, email addresses, or contact details. However, health-related text you enter is processed by third-party services (OpenAI, Superwall, Firebase) for app functionality.

Refer to our Privacy Policy for complete details on data handling, third-party services, and your rights.

10. Termination

You may terminate your use at any time by uninstalling the app.

Panther Inversions may restrict access or revoke subscriptions for violations of these Terms or applicable law

11. Changes to Terms

These Terms may be updated periodically.

Material changes will be displayed in-app.

Continued use after notice constitutes acceptance.

12. Export Compliance

You agree to use the app in compliance with local export laws. The app must not be exported or used in countries under international sanctions.

13. Governing Law and Jurisdiction

These Terms and EULA are governed by the laws of the Principality of Andorra.

Disputes shall be submitted to the courts of Andorra la Vella, with all parties waiving jurisdiction elsewhere.

14. Acceptance

By using Symptoma or subscribing to its services, you agree to these Terms & Conditions / EULA.

Terms & Conditions / EULA: https://symptoma-theta.vercel.app/terms-en.html

Privacy Policy: https://symptoma-theta.vercel.app/privacy-en.html

15. Third Party Services:

Symptoma uses the following third-party services:

All third-party services are used solely for app functionality. Symptoma does not sell or share your data with data brokers.

16. Contact

For questions about these Terms, contact us at:

📧 info@panther.ad

🌐 www.panther.ad

Or reach out to your local data protection authority if applicable.